Cleaning services company cuts costs and boosts uptime with Azure App Service

Executive brief
IBM SoftLayer to Microsoft Azure migration
reduced app hosting costs
no application downtime
more flexible scalability
increased app performance
The full story

The challenge
Application downtime and low scalability
But the Java-based application, hosted on IBM SoftLayer, was experiencing difficulties with downtime and lack of scalability. With the vehicle valeting business growing rapidly, the company saw these technical issues as a barrier to onboarding new clients.
The issues with SoftLayer hosting were as follows:
- any code changes required bringing down the whole app, meaning changes were not possible during business hours
- we also had to bring the app down to meet changing demands in performance, CPU, memory, and hard disk space
These factors made SoftLayer an unsuitable choice for the company, which wanted the application to flex and adapt quickly. Having identified these issues, our support team set about presenting a more effective solution.
The solution
Achieving SoftLayer to Azure migration
A major advantage of Azure App Service was the ability to deploy new code with zero downtime, during business hours. We achieved this through Azure deployment slots. These slots allow us to deploy to a copy of the live application and then swap the two environments seamlessly. In this way the new code goes live and nobody sees any disruption.
A second reason to choose Azure was the ability to scale each component of the application individually. This meant we could flex to meet demand quickly, without having to bring the whole application down.
The benefits
Full uptime and room to grow
On top of the benefits mentioned, moving to Azure App Service also provides intuitive Application Insights for our support team. Rather than having to trawl through log files to find issues, we can see them faster in visualisations and alerts. That extra speed on our side provides the company with better value from the support hours they purchase from us.
Overall, the decision to migrate from SoftLayer to Azure has brought increased app performance and reduced hosting costs.