How Technology Improves Efficiency In Customer Service
When it comes to operational efficiency, being able to deliver a quality service using minimal resources as quickly as possible is essential – this is where technology improves efficiency. Businesses were beginning to dip their toes into operational efficiency...
Azure hybrid cloud benefits
Microsoft Azure is Microsoft’s public cloud computing platform offering many cloud services. This includes computing, analytics, storage, and networking. A major advantage for end users is the ability to use any service to develop new applications or run...
A brief SAP Analytics Cloud overview
Modern companies are inundated with large quantities of business data with a need to categorise, analyse, and report to make the right business decisions. The challenge is even more complex when considering that data arrives from different sources that aren’t...
Headless Architectures and Composable Systems
Looking for more flexible architecture choices that can guarantee greater security and scale? It might be time to consider more complex customisations and integrations. What happens when you want all the juicy bits of a system- data models, business logic, and machine...
Key Considerations For Bespoke Software Development
Is a bespoke software solution on the cards for your business in 2023? If you’ve already started looking into development, you know the number of options and considerations can be overwhelming. To try simplify the process, we’ve put together a list of the...
The ChatGPT revolution
OpenAI’s ChatGPT, a powerful AI chatbot, has been the centre of attention since November 2022 when it was first released in its current iteration. Based on Generative Pre-trained Transformer (GPT3.5), ChatGPT is essentially a language system that can compose...
Microsoft Teams Premium is now available
With the current challenges to our economic climate and the move to flexibility in work patterns, companies are looking for innovative solutions to new situations. Microsoft is investing heavily into modern digital tools to supplant legacy ways of working. AI-powered...
Key features of a modern customer portal
A customer portal gives organisations a professionally branded web presence and gives users the ability to choose how they want to interact with a company. It serves as a single point of access for customers to view information and documents relevant to them. In...